Host Company

Immersion program that promotes the culture of hospitality as an innovative tool for managing organizations, establishing new understandings at the managerial level of the company and generating multiplier value with other employees.

Under the coordination of experts, the following results will be achieved:

  • Incorporation of the hospitality culture into the expression of care at managerial levels;
  • Characterization of management tools for the dissemination of hospitality to all employees in favor of corporate identity;
  • Indication of indexes of value creation in the action of care, products and hospitality services;
  • Implementation of performance evaluation of hospitality performance.

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    Hospitality Applied to Employee Training

    In-company program that evaluates the hospitality profile of the organization and develops customized solutions that impact on the optimal satisfaction of customers, establishing increasing loyalty levels and increasing demand.

    Under the coordination of experts, the following results will be achieved:

    • Incorporation of the culture of hospitality into the integral expression of care;
    • Indication of indexes of value creation in the action of care, products and hospitality services;
    • Sectorial analysis of the hospitality actions in correspondence to the generation of expected results;
    • Implementation of specific training for the training of employees.

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      Hospitality applied to Architecture

      Project that involves evaluation of the binomial hospitality quality of service delivery and better functionality and design of the company architecture. It includes evaluation of the effectiveness of the equipment and design incorporating market intelligence business.

      Under the coordination of experts, the following results will be achieved:

      • Evaluation of hospitality spaces, their virtues and problems versus their functional characteristics;
      • Development of proposals for improvement of hospitable environments;
      • Implementation of the adaptation plan of the environments;
      • Implementation of performance evaluation of hospitality performance of the reopened environments.

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